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Roland Serb

Customer Service, Marketing
As the Customer Service & Marketing Manager for Access Heating & Air, some call me the refrigeration expert while others call me the life of the party. Either way, I take pride in my job and enjoy what I do while doing it well. Whether it’s at work or with family and friends, you can always count on me to bring a fun, upbeat attitude and atmosphere everywhere I go.

Personal development is also important to me as well as developing leaders. Paying it forward with the investment of so many people has been one of the biggest highlights of my job.

Raised in Idaho since I was 7 years old, my family is what I care about the most. Married to my amazing bride for the past 6 years, we have two beautiful children (a son and daughter) that always brighten my day. On my time off, I love spending time with my family and creating memories with them – life is too short not to have fun. I also love the Patriots, no matter what anyone says!

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John Kiburis

Service, Maintenance, Inspection
For over 10 years, I have been providing my customers at Access Heating & Air with the best technical skills and expertise needed to keep their homes comfortable all year long. I take pride in helping people enjoy their lives by not having to worry about their heating and cooling system. My #1 goal is to cause as little disruption in a person’s day to day life as possible. Blessed with the gift of gab, I enjoy laughing with friends and customers.

My wife and daughter are the biggest highlights of my life and doting on them is any good fathers true passion. During my free time, I enjoy hunting and am currently working on perfecting my bow hunting skills. I also spend time training and competing in Brazilian Jiu-Jitsu.

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Derrick Nalley

Dispatch & Operations
Access Heating & Air Employee DerrickDerrick has close to 20 years of experience in this industry and is a vital part to Access Heating and Air running as a smooth machine. He has been working at Access for the over 15 years and enjoys providing 5 star customer service to each and every customer.

He enjoys time with his wife and kids as well as range shooting where he can practice his keen marksmanship skills.

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Keith Lithander

Access Heating & Air Employee Keith julie lithanderAs the President of Access Heating & Air, I fell in love with the trades the day I could hold a hammer working for my dad in Galesburg, Illinois. Prior to owning this terrific company, I got my start in the HVAC trade as an Install Tech, installing systems. During this time, I met and fell in love with my beautiful wife Julie in Iowa and moved to Boise shortly after college. Together we bought this company in 1994 and continue to develop the great team we have today.

With 10 years of in-home sales experience, 15 years of field experience, and 20 years of running a successful business, I continue to grow in my passion to build a great company and most importantly build up great people to serve our customers. I love this business and every aspect of leading and managing the company. I am also an active member of the Nexstar University to take my life, career, and company to an even higher standard. I love to learn and am focused on continual education and self-improvement.

With my wonderful wife of 30 years, we have 3 amazing children and 2 beautiful grandchildren. My family is my life’s devotion as I love spending time with them and watching them grow and love life.

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Kim Lithander

Warehouse and Install Support

At Access Heating & Air, I take care of all the maintenance related aspects of our business – from cleaning and stocking our vans to making sure our customers are taken care of. Keeping everything clean and well-organized is my main passion. For more than 20 years, I have been helping my brother Keith continue to build his business and always be out in front of everyone else. It is my core belief that we have the best installation and service team in the entire Treasure Valley!

Having grown up in Galesburg, Illinois with my sister and 2 brothers, I enjoy traveling around the world, meeting new people and taking in new sights that I have often read about or have seen in books and movies.

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Jeff Depuy

Install & Service
As the install foreman for Access Heating & Air, I also specialize in service and maintenance applications. As your go-to-guy for all technical knowledge, I have been with this wonderful company for more than 20 years and bring a steady, hard-working attitude to our team. What I enjoy most is crafting all of our sheet metal and building custom airflow solutions for our customers.

I am also married to my beautiful high school sweetheart and am blessed with 4 wonderful kids who have become outstanding adults. We love the outdoors and enjoy serving in meaningful ways at our church.

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James Barrett

Service, Maintenance, Marketing
james barrettWhen I was younger, I started out in the building trade working at local lumber yards before building custom homes around the country. Having grown up in California, I eventually moved to Virginia before relocating to Idaho nearly 10 years ago.

I have really enjoyed all of the opportunities not just in the industry but also the many opportunities I’ve had while working for Keith at Access Heating & Air. I truly believe this industry is ripe for so many opportunities – from new technologies to new ways to install home comfort systems. I take great joy in having been able to learn so much in the short amount of time I have been with this terrific company.

When I’m not working, I really enjoy investing in my kids and wife and am excited to see what our future holds! I also volunteer at the church I have been attending for the last 8 years and have greatly benefited from the many people currently in my life. I feel like my career moving forward is wide open and I’m looking forward to learning so many new things and continuing to help move Access Heating & Air forward in the coming years.

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Brooke Williams

brooke williams accountingBrooke brings years of experience to the team with her detailed eye and keen sense of what it takes to operate an efficient heating and air conditioning company.

She enjoys time with her husband and dog Walter, exploring the city and hanging out with family.

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