Professional, courteous service. Came out fast when I needed AC checked.
Victor Coy - Boise, ID
Always conscientious friendly service. Treated me real well in the past. Thanks Access & crew.
Model for Excellent Service
Winer - Boise, ID
On the summer’s hottest day. With all of the discomfort of August 10-11, we were truly blessed by the speed, expertise and dedication of John, Derrick, Roland and Jeff at Access. Whomever is responsible for this team is a wise leader! They have it all! Having health issues with heat and a fifteen year old dog who also is sensitive to heat had created stress for us. Access Heating and Air Conditioning was comparable to the 911 of heating and air conditioning. Special thanks to Roland for his late night repair and to Jeff who was meticulous in his assessment and repair of the situation. His suggestions for improvement are much appreciated. Thank you all. Whatever next steps we take will be with your company.
Tami - Eagle, ID
We called at 7:30 pm on a Friday night and the phone was answered!! We scheduled an appointment for the next day at 2:00. We got a call at 8:00am Saturday morning stating they had an extra tech and could they come immediately. YES!!!! John was very friendly, and very professional!! I highly recommend this company!!
Thanksfor diagnosing so well....hottest day of year...AC goes!
Winer - Boise, ID
John was an excellent diagnostician! Helped as best he could, quickly and politely. Could not get part til Monday, so makes a bad experience for this old lady with heat sensitivity and medical issues. He did the very best he could!
Kaminsky - Middleton, ID
James explained all the work to be performed in detail so that we understood it in lay-mans terms.